We do understand that at some point mistakes are made when making purchase of products. Should in case you change your mind for any reason, we will refund you for any item that is returned to us unopened within 1-7days, starting the day after the goods came into your possession. As a customer will be responsible and bear the cost of any returns made to us. We will be charging you for our postage costs for returned items. All exception for returns all our bras and underwear. These are not returnable they have been unsealed or opened, used or tried, otherwise sealed items can be returned to us for a full refund.
Please return your products to Sharepool Cosmetics (Returns):
Ground Floor, Suite 3, Kemp 152-160 City Road Islington, London EC1V 2NX.
Please provide a return name and address so that we can refund you.
If any of our products arrive damaged or are faulty, we ask that you CONTACT US without delay. We will exchange the items or refund in full any items returned to us.

Please provide a return name, address and a reason for the return so that we can refund to you.

Please inform us of any damaged or faulty items as soon as you can by email: sale@sharepoolcosmetics.com. Or phone: 0203 620 8453 before returning the item.